Frequently Asked Questions
Critical answers about our custom enterprise dashboard architecture and database pipelines.
Can your dashboards connect directly with our custom offline ERPs?
Yes. We build lightweight secure connectors that pull scheduled data from offline databases (including MS SQL Server, Oracle, and PostgreSQL) via secure tunnel protocols, ensuring dashboards display updated insights without leaving databases exposed.
What is the refresh rate of the dashboard data?
We support completely real-time live data syncing using WebSockets or Server-Sent Events (SSE) for high-frequency operations, alongside optimized micro-batching interval refreshes (e.g. every 15 or 30 minutes) to avoid cloud server strain.
Can we set up custom access levels for different team members?
Absolutely. We build enterprise-grade Role-Based Access Control (RBAC) natively into all dashboards. C-level executives can view profit margins, operations managers view regional targets, and field crews only see specific work orders.
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